Transforming health systems and services with an innovative approach

Specialised advisory dedicated to transforming health outcomes through personalised, evidence-based strategies

The Create Health Difference

At Create Health Advisory, we are taking a fresh new approach to health advisory. Our team of passionate professionals have “been there and done that” and are now focused on sharing that knowledge.

We pride ourselves on our boutique approach, providing tailored solutions that foster meaningful relationships and deliver impactful results. We are dedicated to improving outcomes and the sustainability of the health system.

We don’t do generic consulting. Our senior teams works shoulder-to-shoulder with our clients to drive tangible improvements in strategy and policy, financial performance, health equity and workforce – delivering outcomes that truly transform your organisation.

Our Focus Areas

Shaping the sector through strategy and policy

Driving value through financial and performance improvement

Continuing to push equity with a special focus on First Nations

Reforming and planning the current and future health and human services workforce

Our Expertise

Strategy and Policy

We support decision makers with their most complex issues. We will marshal the evidence, engage with your stakeholders, and develop the strategy and policies that will deliver your future vision

Financial and Performance Improvement

We understand the importance of clinical experience, health sector specific knowledge, and an evidence based approach to deliver financial and performance improvement. We are able to offer bespoke solutions as well as tested and scalable approaches to achieve sustainability.

Health equity with a special focus on First Nations

We are dedicated to supporting the right of all to be able to achieve equal health outcomes and advocating for the most disadvantaged in our communities including our First Nations peoples. Our approach begins with understanding each communities’ experience and bringing together the stakeholders, evidence, and solutions to deliver meaningful change.

Workforce & human services strategy

Healthcare is a human-centred industry; all health outcomes are delivered from the skill and dedication of the system’s workforce. We deeply understand clinical models and the operations of the health system through our specialisation in the industry; we know how to best engage and work with your people to deliver the best outcomes and sustainability.

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Jane DoeCEO, Grow.Co

Our Team

Luke Baxby

Managing Principal

Luke leads Create Health Advisory. Luke is committed to a health system that delivers impact and value for all. He has over 20 years experience in the health industry focusing on health service planning, health service commissioning, government advisory, funding models, business case development, workforce modelling, commercial analysis, infrastructure and capital planning, costing and affordability analysis as well as casemix and financial management.

Shaun Drummond

Managing Principal

Shaun has 25 years’ experience in senior executive roles in healthcare including as
CEO and COO of large health services in Queensland, NSW, Victoria and New
Zealand. As the Director-General of Queensland Health, he led a significant sector reform program.

Shaun combines strong analytical instincts and systems thinking with collaborative skills to design and implement initiatives to deliver significant operational value with accountability.

Mihovil Matic

Principal

Mihovil specialises in evidence-based operational & financial improvement, workforce planning & optimisation, and service design. His background is in Economics and Data Science, with over 10 years experience focused on the health sector. In his professional services career he has served public and private health sector clients on over 100 advisory projects. He has developed a specialist capability in health-sector focused data science, designing, developing, and implementing sophisticated analytics & planning tools that inform hospital performance improvement & planning.

Joseph Occhino

Principal

Joseph specialises in workforce transformation and organisational performance within the health industry. Over the past 15 years he has worked with numerous public and private sector organisations in the areas of workforce optimisation, organisational design, operating models, strategic workforce planning and role redesign. Joe’s most recent executive leadership positions (Metro North Hospital and Health Executive, Advisory Partner and Queensland Health Executive) have all focused on leading large scale workforce transformations within the health sector.

Adrian Carson

Principal

Adrian Carson has over 28 years’ experience working in the Indigenous Health sector, working within government and non-government organisations, most recently as the CEO of the Institute for Urban Indigenous Health (IUIH) Ltd. Adrian has served as Chief Executive Officer of the Queensland Aboriginal and Islander Health Council (QAIHC), the Queensland peak body for Community Controlled Health Services, and held senior positions in Queensland Health and the Commonwealth Department of Health & Ageing. He has held various Board appointments at local, regional, state and national levels of both mainstream and Community Controlled, including the National Aboriginal Community Controlled Health Organisation (NACCHO), the Aboriginal and Torres Strait Islander Community Health Service (ATSICHS) Brisbane and Health Workforce Queensland.

Mel Carter

Principal

Mel has extensive experience in leadership and engagement and is passionate about the provision of high-quality health care for patients. She has held senior positions in both New South Wales and Queensland Health and has worked in the public health system for more than 20 years, most recently as Deputy Director General of Healthcare Purchasing and System Performance. She is experienced in financial and operational performance improvement, activity based funding models, system and process improvement, health service commissioning and contract management and negotiation. Mel is committed to transforming healthcare models to support and deliver innovation and ensure future sustainability.

Kirsty Taylor

Director

Kirsty is a health informatics specialist with more than 25 years of experience in the public hospital sector. Her background includes senior operational roles in clinical coding, clinical costing, activity-based funding, Medicare and private health billing (Right of Private Practice). She brings deep expertise in using health informatics to support financial sustainability and operational efficiency.

Since moving into health advisory, Kirsty has worked with over 20 Local Health Networks across four jurisdictions, supporting healthcare providers navigating multiple data systems and diverse clinical documentation tools. She is passionate about working directly with clinicians to strengthen commercial acumen — helping reduce administrative burden and free up more time for patient care.

Chris Allen-Sympson

Director

Chris has extensive experience in the public health finance sector and is passionate about supporting the provision of high-quality and efficient health care for patients. He has held senior finance and commercial positions and has worked in the public health system for more than 15 years, most recently as the Director of Finance at a metropolitan hospital and the Director of Commissioning Management at Queensland Health.

Chris has experience developing financial models that support the commissioning of health services, particularly new and complex service models and has supported the financial and commercial analysis in various health and social sector infrastructure business cases.

Michelle Baulderstone

Director

Michelle is a seasoned health sector professional with over a decade of experience with a global consulting firm and having held senior positions in both the Commonwealth and Queensland government. Passionate about fostering a sustainable health system for future generations, she excels in health strategy and governance, having led numerous strategic projects, including recent work in regional governance, primary care, First Nations health reform and system-wide workforce reform. As the former national lead for workforce at KPMG across health and human services, Michelle has a proven track record in workforce reform and organisational design, directing complex projects and, more recently, has focused on health reform that drives meaningful change for the most vulnerable.

Work with Create Health Advisory

If you are ready to make a positive impact, we want to hear from you.

Contact Details

Brisbane

Level 1, 262 Adelaide Street
Brisbane QLD 4000

Sydney

Suite 5.01, Level 5, 139 Macquarie Street
Sydney NSW 2000

Melbourne

Level 1, 300 Collins Street
Melbourne VIC 3000

Interested in joining our team?

Please fill out the following form to express your interest in joining the Create Health team.